[2007] This paper addresses the challenge of using communication more powerfully as an agent of change to establish faster, more sustainable development.

After a short chapter setting out the context, it explores the roles information and communication processes play in all of the key elements that foster development:(1) in equitable and inclusive political processes; (2) in national and international governance processes that are effective, responsive and accountable; (3) in supporting engaged citizens and dynamic civil society; (4) in generating inclusive economic growth, sustainable livelihoods and transparent, efficient and equitable markets; and (5) in establishing and protecting a free, pluralistic media environment in which media outputs are many and diverse but also of high quality.